FAQ's

Below you'll find the most common question sent to us. In case you would not find your answer below, feel free to mail us at information@1521store.com!


How do i care for my cork products?

Cork does not need to be conditioned unlike leather. To make clean cork, simply wipe the dirty area with a clean cloth and liquid soap and water. Dry the product naturally. Be cautious using your cork product near unwashed indigo denim as they tend to bleed color.

Does cork change over time?

Yes. Cork, similar to leather, reacts when exposed to the human skin. Therefore, the cork may get darker over time. 

What payment options are available? 

Credit card: Diners club, Discover, JCB, VISA or MasterCard, no costs are added.

PayPal: No costs are added. 

Can I change or return an item? 

You are eligible to change or return within 30 days from purchase when you shop at 1521store.com The item must be in original condition, and of course unused and we would prefer you return it in the original packaging. You pay for the return freight. Your return order must be packed in a box or bag.

How do i return an item? 

 

1. Contact our Customer care within 30 days if, for some reason, you are unhappy with your purchase. State your order number. 

2. Tell us whether you want your money back or a new item. (If you want your money back it will take a maximum of 14 days from the date we receive your item back and approve the return until the money is back with you).

3. Write the order number and your name on the return form that was packed together with your merchandise and send it along with the merchandise back to us. Please note that you are responsible for the cost for the return freight and the transportation risk if the delivery address was outside Sweden.

Can I shop at 1521store.com if I live outside Sweden? 

We welcome customers from all over the world with free shipping world wide. Please be aware that VAT and customs duty might be added for import to countries outside the EU.                                                                

Who takes your awesome photos?

Desktop banner image is taken by @Walids. Mobile banner image is shot by @Diografic.