TERMS & CONDITIONS

By ordering any of our products you agree to bound be bound with our terms and conditions. All personal information you provide us with or that we obtain will be handled by 15:21 as responsible for the personal information. Events outside 15:21's control shall be considered force majeure. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. Card information is transmitted over secure SSL encryption and is not stored. Please note that local charges may occur. 15:21 reserves the right to amend any information without prior notice.

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at 15:21, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at 15:21 for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


PERSONAL INFORMATION

All personal information you provide us with or that we obtain will be handled by 15:21 as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to 15:21 and Shopify and will not be shared with third parties. You have the right to inspect the information held about you. You always have the right to request 15:21 to delete or correct the information held about you. 

FORCE MAJEURE

15:21 cannot be held responsible if we do not fulfill contractual agreements due to circumstances beyond our control and which is not reasonably foreseeable. Example of such events are war, fire or flood, government action or omission, new or amended legislation, conflict embargo, sabotage, accidents, natural disasters, strikes or lack of delivery from suppliers.

PAYMENT

All products will be and remain 15:21's property until ful payment is made. The applicable price is set at the date when you place your order. Eventual shipping costs and other payment fees recognized before confirming the purchase. You have to be at least 18 years old or have parents permission to order from 15:21's website. All transfers conducted through 15:21 are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.


LOCAL TAXES

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense and are not included in price of garment/item. Refusing to accept these charges will result in complications.

ADDITIONAL INFORMATION

15:21 reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, 15:21 has the right to cancel the order and refund any amount paid. 15:21 shall also notify the customer of equivalent replacement products if available.

PAYPAL

All payments are processed through paypal. Paypal supports all major credit cards and handles payments on a secure HTTPS address. We do not yet support other payment options like DIBBS, Stripe or alternative payment methods.

For more information about Paypal and its service please refer to their about section on their website: https://www.paypal-media.com/about


RETURNS

In the unlikely event you would not be satisfied with our product you can send back the product, at your cost. If you would wish to exchange your purchased product for any other of our products you may do so. This is only applicable given there is stock on the desired product. 1521store.com does accept returns from purchases made on other stores or web-shops.


RETURNS POLICY

  • Item/s being returned should be do so within a 30 day period of the purchased item/s being received.
  • Item/s must be in condition of that of which was received to customer.
  • Item/s must be returned with tag and labelling intact else it voids return policy.
  • 15:21 reserves the right to not deem refunds on the grounds of this policy. This is applicable to all purchased items.